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Tech Intellectuals
ServiceNow Architect
Posted 9 months ago
Full-time •Jacksonville, FL
*Job Title: ServiceNow Architect*
*Role Type: Full-Time ( No third party or contractor allowed)*
*Location: Must be local to Jacksonville, Florida, or Ability to travel to Jacksonville for 1 week in a month*
*Compensation: Up to $160k DOE + Bonus*
*Key Competencies: ITSM, ITOM, Solution Architect, Integrations, CMDB, Development, ITIL, ServiceNow Certifications.*
*Overview:*
* Expertise in enterprise service management offerings like IT Service Management, IT Operation Management, IT Business Management, Security Operations, and Application Development on ServiceNow; New areas like HRSD, CSM, and Industry Solutions.
* Experienced as a Solution Architect for the ServiceNow implementation for leading global clients and implemented ITOM and ITSM modules such as IM, PM, CM, RM & Catalog along with integrations and CMDB, Hardware, Software Asset Management, Discovery, Service Mapping, and Event Management
* Worked on Requirement gathering, provided a solution for end-to-solution through ServiceNow applications, helped the development team to prepare design documents, Development, Testing, Implementation, and Maintenance, and worked with the process owner to define the roadmap for any given product and translated this into user stories
* ServiceNow Implementation Specialist & Admin, Project Management skills
* Strong hands-on implementation experience on ITOM and CSDM (Discovery, Service Mapping, Event Management)
* Hands-on technical delivery including required documentation of cost-effective ServiceNow solutions, and ability to create and Modify Workflows.
* Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.
* Create and execute development plans as appropriate to meet changing needs and requirements
* ServiceNow for Custom Application Design & Development
* Java Scripting knowledge and hands-on experience on it
* Hands-on with ITIL Process implementation
* Hands-on migrating data from different tools into ServiceNow
* Communicate and enforce coding standards
* Good Communication and presentation skills, Client handling
* Good at creating required information for Reporting and Dashboards
* Very good knowledge of ITIL best practices and processes
*Qualifications: *
* Bachelor's Degree required
* 10-15 years of experience
* 5 to 7 years of ServiceNow
* ServiceNow CIS, CAD & CTA Certification
*#319309*
Job Type: Full-time
Pay: Up to $160,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Bonus opportunities
Education:
* Bachelor's (Required)
Experience:
* ServiceNow: 7 years (Required)
* IT Service Management: 10 years (Required)
* Solution Architect: 7 years (Required)
* ITIL: 7 years (Required)
License/Certification:
* ServiceNow Certified Implementation Specialist (Required)
* ServiceNow Certified Application Developer (Required)
* ServiceNow Certified Technical Architect (Required)
Ability to Commute:
* Jacksonville, FL (Required)
Work Location: In person
Tech Intellectuals
