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Capgemini
ServiceNow Developer, Bucharest
Posted 10 months ago
Full-time •Bucharest, Romania
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
The ServiceNow Developer is responsible for implement and support assignment rules. Implemented work flows. Gather, document and drive business/technical requirements for various business units. Provide strategic advice, deliver technology innovation and design / implement solutions in large and complex deployment.
Your role:The ServiceNow developer specializing in the CMDB & ITSM module will be responsible for designing, developing, and maintaining features.Manage tables, forms, business rules, system configuration.Develop and maintain client-side scripts and server-side scripts on the ServiceNow platform. Create Business Rules and Scripted REST APIs to automate processes and enhance operational efficiency.Design and generate relevant reports to highlight information. Utilize the Performance Analytics tool to analyse data and identify potential improvements.Design and develop custom dashboards to enable stakeholders to visualize key performance indicators and make data-driven decisions.Prepare packages and components related to developments made. Ensure clear and comprehensive documentation to facilitate deployment and delivery management.Challenge user stories by providing technical input to BA requirements and integrate features in a global SN implementation project.Design, develop, and enhance the service portal using HTML and Angular languages and/or UI Builder module. Ensure a user-friendly interface and optimal user experience for system users.
Your profile:
Bachelor’s degree in Computer Science, Information Technology, or related field.Minimum of 3 years of experience as a ServiceNow Developer.Proven experience in ServiceNow development, with a focus on the CMDB and ITSM modules.Proficiency in JavaScript programming for client-side and server-side scripting.Strong web design skills, including HTML and Angular, for service portal development.Ability to create reports, dashboards, and use Performance Analytics for service performance assessment.Familiarity with project management best practices and documentation.Excellent communication skills and ability to work collaboratively in a team.Mandatory certification(s) :ServiceNow Certified System AdministratorServiceNow Micro-Certification - CMDB HealthServiceNow Micro-Certification - Configure the CMDBServiceNow Micro-Certification - ITSMServiceNow Micro-Certification - SAMServiceNow Micro-Certification - SPMFluent English;Capacity to understand needs (user stories) and to develop with quality (best practices).Experience in Agile development expected.
What you’ll love about working here:Flexible and dynamic work environment involving teams spread across different global locations;Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.
About Capgemini:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, Al, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Apply now!Visit https://www.capgemini.com/ for more information.
