Certified Application Developer with Active Certification Preferred, will consider Certified Application Administrator with Active Certification. 4-6 years of job development / Application Support experience. 4-6 years of job scripting experience - ServiceNow Scripting (Glide) and Javascript are beneficial. Experience Building and working with APIs in ServiceNow. Experience with ServiceNow Integration. Comfortable building Flow designers and workflows.
Additional Job Description
Required Skills:
ITSM, ITIL, Service Portal, Custom Applications, Workflows, Flow Designers, Integrations
Good to have skills:
CSM, ITBM, ITOM, HAM and SAM
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.