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Dice

Servicenow Architect

Posted 4 months ago

Full-time Charlotte, NC

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Diamond Pick, is seeking the following. Apply via Dice today! ServiceNow Architect Location : Charlotte, North Carolina Mandatory Certification- CSA (ServiceNow system administrator) CAD (Certified Application Developer) CIS - IT Service Management (Certified Implementation Specialist), ITOM/SIR/VR Technical Skills Hands on with platform security, implementation, operations, upgrades, integrations, developments etc.Strong understanding of ServiceNow best practicesTroubleshooting knowledge of event co-relationSNOW version upgradesExperience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control ListsExperience on creation and customization of complex workflows and custom workflow activitiesExperience in development of custom modules/Application.Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX,JSON, CSSWebservices, SOAP, email, and other integrationExperience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pagesknowledge on AngularJS, Bootstrap and service mapping will be added advantageExpertise on API integrations with other systemsWorking with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issuesExpert on ServiceNow ITSM, ITOM and SecOps modulesWell versed with ITIL processesWell versed with project managementGood communication and customer interaction skills Process Skills: Well versed with ITILWell versed with project managementPrepare stories, estimate efforts and plan execution.Mentoring team members on technical skills Behavioral Skills: Good communication skillsMentoring ExperiencePresentation skillsWorking experience in a collaborative and high-performance team Qualification: 10+ years of relevant working experience in ServiceNow Development, implementation of multiple modulesCS or MCA Servicenow Architect