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SmartIPlace
ServiceNow Developer(Hybrid)
Posted 6 months ago
Full-time •Atlanta, GA
Title: ServiceNow Developer
Location: Atlanta/GA
Local candidates only to GA
Visa: No CPT
Comms must be excellent.
The interview may be Video or F2F depending upon the client.
Qualifications
Required Qualifications:
BS/BA degree in Computer Science, Information Systems, or a related field 6-8 years of experience with the ServiceNow Platform, certification is highly preferred Experience with building and maintaining ATF tests within the ServiceNow Platform Proven written and verbal communication skills Proven customer service skills with a focus on urgency and accuracy Ability to follow documented procedures accurately Major Skills and Competencies: Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level. Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, presenting the unvarnished truth appropriately and helpfully, keeping confidences, admitting mistakes, and not misrepresenting him/herself for personal gain. Teamwork - Involves working well in a collaborative setting, supporting the work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer. Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional areas, keeping up to date on technical developments, staying informed as to industry practices, and knowing how to apply relevant technical processes to appropriate business needs. Dedication - Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done. Problem-Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious, and doesn’t stop at the first answer. Responsibilities: ServiceNow Developer Delta IT is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. We are changing the way we do business from top to bottom as we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision. Job Overview: Responsible for working with workflows, test automation, and maintenance in support of the development, maintenance, integration, enhancement, and support of the ServiceNow platform following vendor best practices. Responsibilities*: Work with workflows within the ServiceNow platform Build and maintain automated tests for testing of platform functionality via the ServiceNow ATF framework based on provided manual test scripts. Works with the team to provide an estimated level of effort. Takes ownership of high-level/complex business requirements and works them to completion. Ensure all work adheres to the processes, policies, and best practices for development and the platform for Delta and ServiceNow. Maintain updated knowledge of product capabilities to ensure we are best utilizing the platform with minimal customization. Participate in daily standups to report status, delays, and risks to scrum master/team leads / management. Work with members of the team, vendors, and other teams in support of application performance tuning and troubleshooting. Ensure the system maintains compliance with Delta's policies and procedures, including SOX, PCI, and data retention processes. Practices safety-conscious behaviors in all processes and procedures.
