About NFF
Networking for Future, Inc. (NFF) is a Washington, DC based company offering a performance-focused approach to delivering transformational IT business solutions. We take pride in keeping users productive and engaged by providing business and IT teams with the solutions they need to improve their performance in a dynamic, connected world.
NFF is the only Cisco Gold Partner headquartered in the District of Columbia with Advanced Specializations in all major IT disciplines. In addition to Cisco, NFF holds key strategic partnerships with VMware, NetApp, Microsoft, Riverbed, Splunk and many System Integrators. NFF is an ISO 9001:2015 certified company and has been ranked in Inc. Magazine's 500/5000 Fastest Growing Companies list since 2007.
We offer expert solutions relevant to: Network Infrastructures, Data Center & Cloud, Network & Endpoint Security, Application Assurance, Collaboration & Mobility and Staff Augmentation.
About This Position / Responsibilities
NFF, Inc. is seeking a ServiceNow Developer. As a ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
Requirements
Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements. Document and maintain functional business requirements, process flows and business use cases. Performs operational administrative tasks, as needed. Assists with report configuration and maintenance, as needed. Configure and maintain data integrations between ServiceNow and other systems. Design/ Develop ServiceNow Forms and Tables as well as Modules. Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal). Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
Skills
Qualifications
Minimum 5 years of hands-on experience with ServiceNow development of the modules listed above. Experience working in an Agile/Scrum environment. Proficiency in JavaScript, HTML, CSS, and REST APIs. Strong problem-solving skills and ability to work independently. Excellent communication and collaboration skills. Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting. Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production. Demonstrated knowledge of service management processes, procedures, and software, and including knowledge of ServiceNow. This is an onsite role. Must be in the Wash DC metro area.
NFF Disclosures
NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:
Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental Life insurance and AD&D Comprehensive 401k plan Paid Time Off 10 paid holidays
NFF is an Equal Opportunity Employer.