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HARP
Servicenow engineer
Posted 4 months ago
Full-time •Pune, Maharashtra, India
3 must have skills:ServiceNow(SNOW) engineering,ITOMCMDB
JD
Project commentary: They will be delivering a key 2024 Operational Resilience-focused commitment that is being tracked in IT Risk:implementing a production CMDBextending discovery of the IT Estate into lower environments and cloud DCsintegrating ServiceNow with critical upstream systems including Mprove to provide traceability of business service to application service.Optimising the ServiceNow platform to ensure the bank's significant investment is maximised Essential skills/ experience::• Resolve technical and application configuration issues, effectively communicating issues and solutions to both technical and non-technical audiences with a core initial focus on CMDB.Demonstrated real-world experience of CMDB implementations is a must have.• Configure the ServiceNow platform in adherence to established technical best practices.• Translate user stories into practical ServiceNow solutions.• Work with our ServiceNow developer on feature design and implementation, continuously aligning with the Now Create methodology and ServiceNow best practices.• Attend and contribute to functional design workshops, crafting design specifications that hinge on out-of-the-box functionality and functional requirements.• Actively participate in all facets of an agile team, including daily standups, sprint planning, release planning, and backlog refinement. Preferred resource location:: Offshore
