Job Description
Design and develop automated tests and test suites for new and existing ServiceNow applications Perform manual testing on system specifications supporting the enhancement or fix of ServiceNow applications Ensure quality delivery of project deliverables in a timely manner Collaborate with a team, consisting of onshore and offshore Functional and Automated Testers Experience on following ServiceNow modules and writing test scripts manual as well as automated –CSM, Service Portal, Domain Separation, Virtual Agent, Workforce
Skills And Experience
Min 2 to 6+ years – 2 to 3 years of ServiceNow ATF and Selenium Automation relevant hand on experience. (both are hand on roles)Relevant 2 to 3+ Yrs Exp in ServiceNow Automation Testing with ATF and Selenium.Experience in testing various modules within ServiceNow e.g.- CSM , ITBM, Service Portal; ITSM- Change, Incident, Knowledge, Problem; ITOM- CMDB, Discovery etc ; Other- Integration with other modules/ tools, custom Application testingTesting experience on Service Catalog Integration Hub and Flow Designer and general integrationKnowledge of workflows in various CSM , ITSM modules (Incident, Change, Problem, Service Catalogue, IT Asset Management, CMDB)knowledge of test automation using ATFShould be able to do Test Case Design/ scripting a hand on role Knowledge on automation tools such as ATF, Selenium, QTP, Tosca is an added advantage.Good understanding of REST APIs.Java Scripting knowledge and hands on experience on it.Service-now custom Application testing and using custom scripts.Excellent written and verbal communication skills.Demonstrate strong ability to evaluate constraints, risks and dependencies. Analytical mind and problem-solving aptitude.Keep Management updated of progress or report issues.
Technical Expertise
Creation of custom script for complex functionalities testing. (Hand on )Expertise on using ServiceNow development hand on.Expertise on Debugging script Working with complex Log Files.Expertise in creation of updates and doing deployments. User AdministrationWeb Service/REST API IntegrationUser Interface Level IntegrationMID Server IntegrationUse of Import Sets for data loading from external file or database to the service-now.com