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Wipro
ServiceNow-Secops
Posted 4 months ago
Full-time •Bengaluru, Karnataka, India
Role Purpose
The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Do
Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breachesMonitor for attacks, intrusions and unusual, unauthorized or illegal activityPerforms moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidentsHandling incidents escalated by the L1 team in 24x7 rotational shiftsUse advanced analytics tools to determine emerging threat patterns and vulnerabilitiesCompleting all tactical security operations tasks associated with this engagement.Analyses all the attacks and come up with remedial attack analysisConduct detailed analysis of incidents and create reports and dashboards
Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendationsMaintain an information security risk register and assist with internal and external audits relating to information securityAssist with the creation, maintenance and delivery of cyber security awareness training for colleaguesAdvice and guidance to employees on issues such as spam and unwanted or malicious emails
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Technical Lead/ Project Lead
Regular reporting & updates
Security Intelligence (Practice)
Coordination for security reasons
External
Customer
To coordinate for all security breaches & resolutions
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ SkillLeveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk ? ExpertFunctional/Technical - Knowledge of Network Security devices, firewalls, end points, SIEM, application security, IPS/IDS, VA / PT skills - Master
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
Behavioral CompetenciesEffective CommunicationCollaborative WorkingExecution ExcellenceProblem Solving & Analytical Skills
Deliver
No.
Performance Parameter
Measure
Customer centricity
Timely security breach solutioning to end users, Internal stakeholders & external customers experience
Process Adherence
Adherence to SLA?s (90-95%), response time and resolution time TAT
ServiceNow SecOps
