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Allyon, Inc.
ServiceNow Engineer
Posted 5 months ago
Contract •United States
Job Description
Summary:
Allyon, Inc. is an established IT and Healthcare Services firm and we love what we do! It makes our day when we are able to help talented individuals achieve their career goals while at the same time helping our clients build quality teams. If you are interested in joining the Allyon Team, please apply or submit your resume for review today!
Job Title:
ServiceNow Engineer
Location:
Remote
Duties and Responsibilities:
manage and oversee the Configuration Management Database (CMDB) to inventory and troubleshoot existing information, as well as, mange integration and discovery processes such as generating patterns in discovery and creating or modifying new and existing patterns in Discovery. Primarily responsible for CMDB Discovery and Service Mapping in USACE ServiceNow This role is responsible for helping define, implement and integrate Configuration Management policies and procedures to support the ServiceNow configuration management database (CMDB) including governance, accounting/reporting, verification & auditing Drive transformation & maturity of the ServiceNow CMDB and service mapping activities to align with the Common Service Data Model (CSDM 4.0) and the USACE ServiceNow roadmap Collaborate with the configuration item (CI) Class and/or System Owners to troubleshoot & resolve discovery issues and implement application Service Mapping as requirements emerge and ensuring an accurate representation of the business service Maintain & create new midservers & troubleshoot midserver connectivity issues Maintain & troubleshoot existing integrations with Microsoft System Center Configuration Manager (SCCM) and LDAP Support design, development, and implementation of automated processes for gathering, populating, and maintaining ServiceNow CMDB data (i.e discovery and service mapping) This role is the key stakeholder supporting ServiceNow CMDB tasks to include the configuration management plan and standard, monitoring CMDB health, communicating CMDB activities, and assist in training other Technology team members on how to utilize & maintain the CMDB Create and/or modify CI Identifiers in addition to creation or modification of discovery probes and patterns where applicable Support and maintain configuration management tools to support configuration identification, control, reporting, and delivery assets and configuration items
Minimum Requirements:
Bachelors and five (5) or more years of experience; four (4) years of experience is accepted in lieu of degree Secret Clearance Must have a current DoD 8570 IAT Level II or higher certification Ability to obtain a ServiceNow Certified Systems Administrator (CSA) certification within 6 months of hire (Client will pay for certification) Ability to obtain a ServiceNow Certified Implementation Specialist (CIS) Discovery certification within 6 months of hire (Client will pay for certification) Experienced at maintaining enterprise hardware and software Configuration Items (CI’s) Ensuring data integrity, and tracking assets within a ServiceNow Configuration Management Database (CMDB) Experience with Service Mapping and Discovery processes Experience with the Change Management process to understand the changes and impacts within CMDB
What we Offer:
Competitive pay and benefits 401k eligibility after 6 months, including company match
Allyon, Inc. is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability, or genetics. Allyon, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.
