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Belmontlavan
Servicenow CMDB (Freelance Contract)
Posted 10 months ago
Contract •Amsterdam, North Holland, Netherlands
The IT CMDB Analyst is responsible for administering and executing the configuration management process and ensuring CMDB data integrity. This role works closely with the IT Service Now System Admin and all process owners within IT.
Responsibilities Summary
Assisting in developing standard IT configuration management methodologySupports the Configuration manager in the development of CMDB policy, processes and knowledge baseWorks with the Configuration manager, to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationshipsAssists Configuration manager in conducting configuration audits and reconciliationMaintains CIs to ensure CMDB accuracy and completenessDrives visibility on unauthorized CI changes or alterations to environmentWorks with other ITSM processes to understand new requirements and identify how Configuration management can supportSupport and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assignedPerform SDLC activities required to enhance the Service Now platform
Requirements
Primary Skillset MUST HAVE
ServiceNow CMDB
Run Discovery workshops
Secondary Skillset
Manage client discussion and perform client workshops, provide training to client#J-18808-Ljbffr
