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Dice

ServiceNow ITOM Specialist

Posted 4 months ago

Full-time Austin, TX

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Headway Tek Inc, is seeking the following. Apply via Dice today! Job Title : ServiceNow ITOM Specialist Job Location : Austin, TX, 78753 Job Type : FullTime Experience implementing ServiceNow ITOM, with focus on Discovery and Service Mapping applications.Good knowledge of CMDB and its associated process, OOB class structure, CSDM process.Overall knowledge of ServiceNow Platform including building new applications, Integrations & enhancing existing applications.Work on Solution Design for new requirements\ Integrations, suggest recommendations and best practices.Identify any gaps in existing solutions, suggest and work on improvements.Guide\Mentor team members.Exposure of having worked in large organizations managing multiple Service Management tools.Good stakeholder management and communication skills.Certified in CIS Discovery, CIS Service Mapping, ITIL Certified NOTE: We are looking for Development kind profiles not functional. focus on below point. Experience implementing ServiceNow ITOM, with focus on Discovery and Service Mapping applications. Good knowledge of CMDB and its associated process, OOB class structure, CSDM process. Overall knowledge of ServiceNow Platform including building new applications, Integrations & enhancing existing applications. Work on Solution Design for new requirements\ Integrations, suggest recommendations and best practices.