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Deloitte
ServiceNow QA - Sr. Analyst
Posted 6 months ago
Full-time •Hyderabad, Telangana, India
Position Summary
Senior Analyst – ServiceNow QA - Deloitte Support Services India Private Limited
Solutions Delivery-Canada is an integral part of the Information Technology Services group. The principle focus of this organization is the development and maintenance of technology solutions that e-enable the delivery of Function and Marketplace Services and Management Information Systems.
Solutions Delivery Canada develops and maintains solutions built on varied technologies like SalesForce, Microsoft technologies, SAP, Hadoop, ETL, BI , ServiceNow, PowerAutomate, OpenText. Solutions Delivery Canada has various groups which provide the best of the breed solutions to the clients by following a streamlined system development methodology. Solutions Delivery Canada comprises of groups like Usability, Application Architecture, Development and Quality Assurance and Performance.
Work you’ll do
Role: Operates as ServiceNow QA for ServiceNow implementation projects.
Responsibilities
Strategic
Strong communication skills regarding technical topics and remote collaboration skills are critical to this role. Demonstrates an ability to provide accurate project estimates and timelines. Demonstrates an ability to deliver on project commitments. Produces work that consistently meets quality standards.
Operational
Demonstrates the ability to understand complex business and functional requirements. Demonstrates superior analytical skills in analyzing user, functional and technical requirements Demonstrates practical application of the Testing Concepts in day-to-day project activities. Demonstrates the ability to derive the Test Scenarios from the Business Requirements. Demonstrates working understanding in Test Design and writing detailed test cases based on user scenarios. Demonstrates a working understanding of analyzing test execution results and the creation of appropriate test metrics. Demonstrates a working understanding of the defect management process. Demonstrates a working understanding of ServiceNow Test Management and Agile Demonstrates a working understanding of automation testing concepts and hands on ServiceNow ATF Demonstrate a working understanding of Automation execution like preparing smoke test scenarios and execution in continuous basis with each deployment Demonstrates the ability to enhance automation scripts to build a regression suite. Demonstrates a working understanding of software testing techniques and strategies. Demonstrates working understanding in Mobile Testing. Demonstrates a working understanding of the various Test Management and Defect Management tools. Demonstrates a working understanding of quality assurance and/or software development processes and methodologies, with the ability to share that knowledge with peers, and project team members. Demonstrates excellent analytical skills and ability to solve complex problems. Identifies ways of “working smarter”, through elimination of unnecessary steps or duplication.
Location : Hyderabad
Work shift Timings : 11 AM to 8 PM
Qualifications
B.Tech, BE, M.Tech or equivalent technical degree. 4 to 5 years experience in a similar role and Enterprise organisation.
Essential
Tools/Technology Skills:
ServiceNow:
The candidate should have knowledge on various ServiceNow applications like GRC/IRM, ITSM, ITBM, CMDB, Service Mapping.
Demonstrates working understanding of QE Tools tools like TFS, ServiceNow Test Management, ServiceNow Agile Demonstrates working understanding of Various Service Now Application like GRC/IRM, ITSM, ITBM Demonstrates working understanding of Experience on all ITSM modules ITIL Foundation certified Demonstrates working understanding of ServiceNow ATF, Tricentis Tosca Worked in Agile / Scrum
Good to have:
Working experience / Knowledge in ServiceNow ATF Experience / Knowledge on ITBM, ITFM, CMDB etc. ServiceNow System Administrator Certification
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 187501
