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Fresenius Digital Technology Polska sp. z o.o.

Senior Manager / Product Owner ServiceNow Business Applications

Posted 4 months ago

Full-time Wrocław, Dolnośląskie, Poland

As Fresenius Digital Technology, we are an integral part of the Fresenius Group, responsible for the IT of the healthcare company and its business areas. We ensure a frictionless interface of IT and business operations so that all employees in production, logistics, and other areas can work efficiently and without interference. In your role as Senior Manager / Product Owner ServiceNow Business Applications, you can expect not only a high degree of creative freedom and a truly international environment, but also excellent colleagues to support you throughout your journey. Our Business and Corporate Services team at Fresenius is responsible for the governance and services of a wide range of technologies and platforms. We are a diverse team with members in Germany, India, Mexico and China, supporting everything from collaboration solutions based on Microsoft and Atlassian to advanced analytics & reporting solutions and state-of-the-art HR IT systems based on Workday. We closely coordinate our areas of responsibility and strategies with our business partners. Our role is to ensure efficient project and platform management to drive the technology-based success of our business. Your assignments: In your new role, you will manage the ServiceNow business applications product ownership for non-IT modules e.g., SPM/PPM, HRSD, AppEngine, and others.You'll design and/or review ServiceNow-related solution proposals and cost estimates and oversee the delivery of ServiceNow projects throughout their lifecycle (e.g., project setup, requirements engineering, solution design, estimation, planning, testing, and status reporting).While managing projects, you'll coordinate with external vendors and business stakeholders and provide your team with a clear sense of direction and motivation.Additionally, you will be responsible for operational stability and SLS/TLS for business applications with 3rd party supplier. Furthermore, you will align processes with ServiceNow platform owner and coordinate activities with external suppliers. Your profile: Ideally a successful completed degree with a strong emphasis on ITTechnical / hands-on background expertise in ServiceNow (Developer, Architect or technical PM)In-depth knowledge of the architecture, products, and modules of ServiceNow (e.g. Platform, AppEngine, HRSD, and others) and licensing (beyond ITSM module) e.g. knowledge of ServiceNow App Engine, ServiceNow Employee Centre, building workflows and processes, capturing input by forms, modeling & storing data, using interfaces, a ServiceNow certification is beneficialProven track record of managing teams, including offshore and remote membersExperience with project management methodologies (agile & classic), certification is beneficial, and in engineering, structuring and documentation of requirementsExcellent presentation and communication skills in English (business fluent), additional German language skills are an asset; proficiency with office software (MS Office, Confluence, Jira)Strong vendor management and business stakeholder management expertise, as well as advanced reporting skills Our offer to you: Great collaboration and knowledge sharing spiritStable employment in a mission-driven company with the motto "Committed to life," focused on supporting patient therapy.Benefit package (private medical health care, multisport card, life insurance, social fund, fruits in the office, referral program, integration events, employee pension program)Work in a modern office located in Wrocław city centre (pl. Nowy Targ) or from your home (we meet at the office once a week)Excellent teamwork culture and friendly atmosphere Join our team. We will be happy to meet you 😊
Fresenius Digital Technology Polska sp. z o.o.

Fresenius Digital Technology Polska sp. z o.o.

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