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EY

ServiceNow-Senior

Posted 4 months ago

Full-time Pune, Maharashtra, India

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Performs Configuration/Customization of the ServiceNow system, including creation workflowsBuilds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasksPerforms integrations and process automation using Orchestration, Web Services, Soap calls, etc.Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentationLoad, manipulate and maintain data between Service-now and other systems as neededWork with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as neededMust analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases Performs system and integration testing with sample and live data Skills And Attributes For Success Authentication protocols such as Active Directory / LDAP or SiteMinder federation /AzureDisciplined Agile Delivery software release build/deploy processesIntegrating with internal and external applications and systemsJavaScript, HTML, Angular JS and good web design practicesService Portal implementation experienceImplementation experience on any of the following applications like HR, GRC, SecOps, CSM, PPM, APM, ITOM, Service Portal.Implementation experience on Performance Analytics.Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiencesApproximately 4 to 7 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the periodServiceNow certifications a plusITIL foundations certification a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environmentAn opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.