© Snowycode 2024. All rights reserved.
Back To All Jobs
PwC
Servicenow Developer- HRSD || Senior Associate
Posted 4 months ago
Full-time •Pune, Maharashtra, India
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Senior Associate
Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle.
Position Title: ServiceNow Developer
Grade/Level: Senior Associate
Reporting Manager Title: Director
Job Code:
LoS: IFS
Sub LoS/SBU: IFS
Location: PAN India
Position Type: Permanent full-time
Job Summary
PwC is driving major change across technology including the building of a centralized model to deliver and manage technology services across the entire network of member firms.
A career in PwC’s Technology and Security Operations, within Internal Firm Services, will provide opportunity to develop and support our global technology service delivery, both internally and externally. ServiceNow is the enterprise platform that enables Service Management at PwC. Using the ServiceNow platform, our team helps Internal Firm Services transform how they manage services to the business, and how the business manages services to our clients.
If you are seeking an exciting career with the scope to grow your ServiceNow skills through major change on a global scale, then PwC Technology will empower you to do so.
What a Developer does
Developers are a mainstay of product teams and are expected to have prior experience using modern, agile software development practices. They will take responsibility for the design and development of applications, writing and maintaining efficient code. They will work closely with product managers and architects to determine technical effort required for product features and be able to efficiently estimate and break work down into vertical slices. Developers have a quality first mindset, ensuring they create efficient unit tests and work alongside testers to create rapid feedback loops. Although design and coding practices are a focal point of the role, developers will be expected to have ‘T-shaped’ skills, being able to turn their hands to the practicalities of testing, support and deployment.
A Developer will always look for ways to improve the efficiency of engineering practices, through methods such as pair programming, continual refactoring and feature toggling Senior Developers will not be afraid to explore new ways of working for the team to increase quality, stability and cadence of delivery.
A Developer works within product teams to:
Design and develop high quality products using modern engineering practices Introduce techniques to ensure that high quality code can be delivered quickly and efficiently through automation and modern software engineering practices and tools, such as:Effective branching strategiesEfficient, lean test automation frameworksUtilizing automated code scanning toolsProviding quick effective quality feedbackEnsure support items are rapidly triaged and managedWork with DevOps engineers and test engineers to embed practices in the team which enable consistent, predictable, fully tested deploymentsDirectly lead and mentor developers and test engineers on all of the aboveEngage with stakeholders to understand user stories and determine requirementsProvide guidance on what is configuration vs customization with a focus on solutions that remain close to out of box functionality as possible.Customize and develop ServiceNow applications and support rollout of new applications and modules.Configure Application UIs and WorkflowsDemonstrate understanding of application modules including ITSM, HRSD, Self-service Portal, Virtual Assistance, Integration’s hub and ATF.Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performanceCollaborate with other ServiceNow administrators and developers to develop effectively with a global focusBe diligent in maintaining consistency in code alignment across instances and in clean code in update setsProactively identify system deficiencies in the ServiceNow instances and provide solutions to remediateEnsure that configuration is consistent across development, testing, and production environments.
Education and Experience:
3+ years of experience working in a development role for a ServiceNow Platform.2+ years of experience as a ServiceNow administrator.Experience in transitioning technology from locally focused to centralized technology service organization.Experience with ITSM, ITBM, HRSD, Integration Hub or Service Portal modules within ServiceNowUnderstanding of RESTful Web Service and APIs.IT and Security management best practice (ITIL, COBIT, ISO standards).Experience developing workflows and supporting service technology teamsExperience in developing solutions in JavaScript and Glide
Education Level: Bachelor or equivalents.
Candidate Specifications:
Desired Certifications:
ITIL Foundations CertificationServiceNow Developer Certification(s)
A Developer needs specific technical skills.
Strong understanding of ServiceNow - essentially holding the SNow ITSM Implementer CertificationBest practicesCore table structuresCommon SN APIs and Script IncludesScoped applications and SN store applications/plugins, including application upgradesGood understanding of Javascript and related technologiesNodeZHow inbound and outbound web services (specifically REST) work within ServiceNowAsynchronous APIsExperience of Dialogflow or similar NLP / Experience of developing chatbots Using Git, Azure DevOps and VS Code
CV sifting criteria :
3+ year of experience in IT Development
The skills we look for in future employees :
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’.
The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders.
Mandatory Skill Set-
Enterprise Data Management
HR Service Delivery
Preferred Skill Set-
ServiceNow
Year of experience required-4
Qualifications-
Bachelor of Engineering or equivalent
Required Skills
Enterprise Data Management, HR Service Delivery
Optional Skills
ServiceNow Platform
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
