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GRC ServiceNow Architects

Posted 7 months ago

Full-time United States

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Sira Consulting, is seeking the following. Apply via Dice today! GRC ServiceNow Architects Must pass CJIS clearance remote work from home ServiceNow GRC Architect Best Rate Spark-hire Questions What are the oldest and most recent releases of Service NOW you've had the opportunity to work in?What modules have you lead the implementation of? (explain)What ServiceNow resources do you utilize when preparing for an implementation?What business experience or previous job roles have you had operating in the Governance, Risk, and Compliance space? Please explain their day-to-day responsibilities.Have you ever extended an OOTB table, and if so, why?How do SLAs attach to task records and what drives their life cycle?Explain all the ways a Business Rule can be triggered in ServiceNow.Users want a quick way to tell what tasks are remaining for their teams to complete. What ideas do you have off the top of your head?What are some of the larger issues and/or blockers you've had to deal with during an implementation. (Elaborate as much as possible)Explain the typical life cycle of an Agile Scrum based story Job Description The ServiceNow Governance, Risk, and Compliance (GRC) Architect role we are seeking is an architect level engineer/consultant with the ability to fully operate a project intent on the design, development and build-out of the ServiceNow GRC module in order to implement and/or support the GRC module within Customer environment(s). S/he must demonstrate a depth of knowledge, experience, and passion for digital transformation. The candidate must possess broad enterprise expertise architecting solutions across infrastructure, security, application, and cloud architectures. S/he must have experience establishing conceptual blueprints of how the current and future needs of an organization will be met through technology at Fortune 500 organizations. S/he must possess the acumen to view enterprise challenges from a business, application and technology perspective and have demonstrated experience articulating it to stakeholders. The ServiceNow GRC Architect will be a part of the team responsible for baselining, implementing, and documenting the GRC module in customer instances while providing guidance to industry best practice standards. New and/or retrofitted processes will be created to ensure sustained compliance from the baseline forward. Responsibilities Lead workshops for, and implementation of, ServiceNow Governance, Risk, and Compliance (GRC) Module on customer instancesImplementation, tuning, and training of 'Risk Management' on customer instancesProvide customer-facing technical consultation related to the ServiceNow platform and modulesProvide assistance working as a ServiceNow administrator (design, enablement, automation, customization, Database Management)Experience with S-Now CMDB, Asset, Change and Configuration ManagementExperience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processesServiceNow platform development and ServiceNow administrationEnd-to-End Service Catalog development and complex workflowsFull understanding of capabilities of ServiceNow to make strategic recommendations aligned to assisting the Customer in realizing operational excellenceApplication of innovative technical solutions to business and the application processesDevelopment and implementation of Risk Management implementation and processDefine and document procedures for processes and workflowsResponsible for assisting with troubleshooting problems as reported by usersCommunicates effectively with management and other members of the projectIntegration of disparate systems using SOAP and REST APIsMid-Server Configuration (to facilitate REST calls and discovery); CMDB configuration and integrationCreation of Web Services for data integrationAdditional duties as assigned and defined by management Preferred Experience And Attributes Extensive experience with ServiceNow Governance, Risk, and Compliance Module and sub-sections (Risk Management, Third-Party Risk Management, Policy and Compliance Management, Business Continuity management, Audit Management, Operational Resilience).Proficient with JavaScript/GLIDE, HTML5, Transform Maps.Experience integrating ServiceNow with external systems through SOAP or REST web services.Configuration experience in following modules on dedicated as well as shared instances (GRC, ITSM, ITOM, CMDB, HAM, SAM).Experienced working in large complex environments.Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP.Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT.Experience integrating external ITSM and technology stack platforms to ServiceNow via multiple methods (REST, SOAP, flat-file, email integrations, etc.).Works effectively in a team-oriented, collaborative environment.Strong interpersonal and oral communication skills.High level of expertise in multiple system environments.Proven problem-solving abilities and strong attention to detail and quality work output.Aware and familiar operating within an Agile Scrum methodology.ServiceNow Certified Implementation Specialist (CIS) Risk and ComplianceServiceNow Certified Systems Administrator (CSA)Domain Separation Experience a large plus. 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