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TalentOla
ServiceNow Architect
Posted 10 months ago
Contract •Charlotte, NC
Mandatory Certification-
CSA (ServiceNow system administrator)
CAD (Certified Application Developer)
CIS - IT Service Management (Certified Implementation Specialist), ITOM/SIR/VR
Needed below details too -Certification NameCertificate Numberemail ID used for certification.Date of certification
Technical Skills
Hands on with platform security, implementation, operations, upgrades, integrations, developments etc.Strong understanding of ServiceNow best practicesTroubleshooting knowledge of event co-relationSNOW version upgradesExperience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control ListsExperience on creation and customization of complex workflows and custom workflow activitiesExperience in development of custom modules/Application.Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX,JSON, CSSWebservices, SOAP, email, and other integrationExperience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pagesknowledge on AngularJS, Bootstrap and service mapping will be added advantageExpertise on API integrations with other systemsWorking with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issuesExpert on ServiceNow ITSM, ITOM and SecOps modulesWell versed with ITIL processesWell versed with project managementGood communication and customer interaction skills
Process Skills:
Well versed with ITILWell versed with project managementPrepare stories, estimate efforts and plan execution.Mentoring team members on technical skills
Behavioral Skills:
Good communication skillsMentoring ExperiencePresentation skillsWorking experience in a collaborative and high-performance team
