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Darwin Recruitment
ServiceNow ITOM consultant
Posted 10 months ago
Full-time •Stuttgart, Baden-Württemberg, Germany
Are you our next ServiceNow IT Operations Management Solution Consultant?Our client is a Full ServiceNow Lifecycle Partner growing rapidly in Europe and the US. In support of our successful approach to Service Operations excellence, we are looking for a ServiceNow IT Operations Management (ITOM) Consultant to join our team in Germany.We are looking for individuals who have:Demonstrated experience in guiding and supporting ITOM suite engagements during presales, design, and implementation stages.Experience in leading at least three full lifecycle ITOM implementations, with specialization and certifications in Configuration Management, Discovery, Service Mapping, and Event Management.Solid understanding of CMDB relationships and hierarchy, CMDB Health (Dashboards), and the CSDM framework.Expert knowledge of third-party integrations with ServiceNow.Strong ITSM working knowledge with the ability to articulate the benefits of the integrated ITSM and ITOM approach as part of Service Operations.Experience with designing, configuring, and deploying ServiceNow ITOM solutions that meet business requirements and adhere to industry best practices and standards.A track record of leading customers through knowledge and requirements discussions and workshops for implementing ServiceNow ITOM.The ability to master both the technical and business side to become the bridge that enables technology to solve business needs.Fluency in German (native) and English.Typical traits of our ServiceNow ITOM consultants (one or more of the following):6+ years of ServiceNow related experience.Excellent ITOM business domain understanding, with the ability to translate theoretical concepts and client requirements into practical solutions that deliver value.Strong understanding of ServiceNow architecture, development, and best practices.Excellent interpersonal skills, customer-centric attitude, and experience working with a diverse team.General IT-infrastructure competence and understanding.Strong communication, presentation, and report writing skills.Experience with Agile and Scrum development approaches.
Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).
Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.
We do not ask for a placement fee from Candidates/Employees.
If you wish to contact a specialist regarding this role, or your job search in general, please contact +41 (0)43 456 29 09
