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Oliver James

Business Analyst - ServiceNow

Posted 4 months ago

Temporary Manchester, England, United Kingdom

Business Analyst - ServiceNow - Operational Effectiveness | Outside IR35 | Manchester Oliver James are currently partnered with a leading Consultancy to support their search in finding a Business Analyst with strong ServiceNow experience to join on a contract basis. The end-client is looking to enhance their service management capability using BMC automation tools. They are looking for someone with the following experience: Someone who has worked in Service Management - BMC Remedy, ServiceNow etc..ITIL background - familiar with working practices, someone who knows about change management / problem management / incident managementIdeally understands Automation with AI (such as chat bot tools)Strong experience with automating processes and operating modelsGood working knowledge of ServiceNow modules such as ITSM Exposure to working longer-term contracts, able to clearly demonstrate their achievements and tangible outcomes across their previous projects This contract will be for an initial period of 3 months with the view to extend as this is a multi-year programme. Outside IR35 - Day rate up to £450 p/d. The client are based in the centre of Manchester and will require this person to be on-site 2x days per week. Please apply direct for further information.
Oliver James

Oliver James

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