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Developer III - Software Engineering - ServiceNow
Posted 4 months ago
Full-time •Hyderabad, Telangana, India
Role Description
Role Proficiency:
Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering
Outcomes
Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions
Measures Of Outcomes
Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certificationsCompletion of all mandatory training requirements
Code
Outputs Expected:
Develop code independently for the above
Configure
Implement and monitor configuration process
Test
Create and review unit test cases scenarios and execution
Domain Relevance
Develop features and components with good understanding of the business problem being addressed for the client
Manage Project
Manage module level activities
Manage Defects
Perform defect RCA and mitigation
Estimate
Estimate time effort resource dependence for one's own work and others' work including modules
Document
Create documentation for own work as well as perform peer review of documentation of others' work
Manage Knowledge
Consume and contribute to project related documents share point libraries and client universities
Status Reporting
Report status of tasks assignedComply with project related reporting standards/process
Release
Execute release process
Design
LLD for multiple components
Mentoring
Mentor juniors on the teamSet FAST goals and provide feedback to FAST goals of mentees
Skill Examples
Explain and communicate the design / development to the customerPerform and evaluate test results against product specificationsDevelop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data modelsEstimate effort and resources required for developing / debugging features / componentsPerform and evaluate test in the customer or target environmentTeam PlayerGood written and verbal communication abilitiesProactively ask for help and offer help
Knowledge Examples
Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methodsKnowledge of customer domain and sub domain where problem is solved
Additional Comments
The role incumbent will be part of our ServiceNow Practice to support UST-Global and its clients build on ServiceNow software suite (SaaS platform). The role incumbent has to design, develop and code applications/components/modules to be integrated into the ServiceNow Software Suite/applications. He/she has to also fix any defects in application/products that arise in the implementation and production stage in Enterprise Java technologies. Technical Knowledge Required for this Role The incumbent should have an overall experience of 3-6 years in engineering & development role with minimum 3 years specific to specific to ServiceNow software suite, in the below technical areas: Good Understanding of development and implementation of “as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM ServiceNow Administrator-level training and / or equivalent hands-on experience In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus. Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work Has experience functioning as a Developer/Senior Developer in multiple ServiceNow implementations Ability to build & present solutions to management. The above description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Educational Qualifications: A Masters or Bachelors degree in Engineering with specialization in Computer Science /Information Technology/ Electronics & Communication is essential for this role. ServiceNow Certified professional (preferred) Application Development & IP creation work experience a strong plus Abilities & Skill required The role incumbent need to be proficient in the following skills: Demonstrable ability to deliver projects on time within budget Good communication skills both verbal and written Decent Client Interface Skills © 2021 Strictly Confidential Page 2 of 2 Strong problem solving and prioritizing abilities Ability to work in a multicultural environment. Working Conditions & requirements The Job mind demands the incumbent to travel frequently within India & US to interact with our Clientele & customers. Work Relationships (Detail level of relationships to be maintained across other roles/teams in the organization are highlighted) Vertical Relationships Reporting Into Project Manager / Architect External Relationships (Client, Government Authorities, Service Providers etc..) Clients & their Business User
Skills
Servicenow,Saas,Incident Management,Enterprise Java
