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Raytheon Technologies
Sr. ServiceNow Developer
Posted 10 months ago
Full-time •Bengaluru, Karnataka, India
Unspecified
The Service Management Team has an enterprise-wide project where they just went live with their ServiceNow Greenfield Solution which is a consolidation of all of their instances into a singular platform. This is one of RTX’s most high-profile projects and they will be helping with moving from a hyper care phase into handling defects and QA work!Requirements:5+ years’ experience as a Senior ServiceNow Developer (experience w/ consolidations) in a large enterprise environmentEnd-to-end development within ServiceNow5+ years JavaScript, JQuery, protype and Jelly scripting experience in ServiceNowExperience with web technologies including API's / CSS / XML / HTML / WebservicesUnderstanding of how ITIL practices work together to provide effective service product lifecycle and create business value and positive customer outcomesExperience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and DeploymentNice to haves:Certified ServiceNow AdministratorServiceNow Developer CertificationHands-on experience with Flow Designer & Service Catalog DevelopmentITIL CertificationResponsibilities:Developing solution based on business requirements in the RTX ServiceNow platform modules, workflow, and integration possibilities.Review and understand client specific processes and overall performance, identify, and create solutions to improve results, processes and data, while meeting stakeholder goals and expectations.Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs, and notificationsDevelop existing and custom applications within ServiceNow including integrations with other applicationsDevelop necessary development documentation as needed e.g., project plan, technical design, developer notes, user manual etc.Performs migration activities Dev to QA, QA to Prod.Coordinates installation of ServiceNow upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements, or error correction
