Job Description*** Selected candidate must reside within two (2) hours of Federal Client's Headquarters in Woodlawn, MD*** Selected candidate must be willing to work on-site at least 2 days a week.
Position Description:Serve as the Senior ServiceNow application developer responsible for implementing solution design using best industry practices.
Facilitate requirements gathering and document requirements.
Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, Catalog Items, Integrations and any other ServiceNow related configurations required to support client processes.
Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.
Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.
Participate in discovery sessions and process definitions with team lead and other developers
Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows
Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies
Key Required Skills:Solid ServiceNow Hands -On Development/Architecture experience using industry best practices.
Solid Knowledge of IT Infrastructure platforms (Cloud/Physical, Mainframe, Open Systems, Storage, Client) Integration to ServiceNow from third party data sources
Requirements
Basic Qualifications:Bachelor's degree with 7+ years of experience
7 years of direct development experience with the ServiceNow platform that includes scoped/custom application development.
5 years of experience in custom inbound and outbound REST and SOAP integrations.
5 years of experience configuring and customizing all aspects of ServiceNow - UI Actions, UI Policies, UI Pages, Business. Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups.
5 years of experience designing and developing ServiceNow process flows and workflows.
5 years of implementation and development in ServiceNow CMDB, ITAM (Software & Hardware), ITSM, and portfolio mgmt.
3 years of developing effective workspaces, dashboards, reporting and establishing supportive workflow
3 years of experience with importing and exporting data to ServiceNow using data loads, transform maps and XMLs.
3 years of experience with developing in ServiceNow Experience App Engine Studio with UI Builder.
Must be able to obtain a Public Trust, contract requirement
Required Skills:Solid ServiceNow Developer knowledge and experience.
Skills with using
REST and SOAP integrations (inbound and outbound).
Experience with
ServiceNow App Engine Studio
with
UI Builder.
Experience designing and developing ServiceNow process flows and workflow.
Desired Skills
ServiceNow Certified Implementation Specialist – Risk and Compliance
ServiceNow Business Continuity Management (BCM) Micro-certification
ServiceNow Developer
ServiceNow Data Import experience
Agile development
System integration (SOAP, REST, Stored Procedures, Queues, etc.)
Experience with process flow documentation creation.
Strong verbal and written communication skills.
RequirementsBasic Qualifications: Minimum knowledge, skills, abilities needed. Bachelor’s Degree and 7 years of work experience, Master’s Degree and 5 years of work experience, or 11 years of relevant experience in lieu of a degree. Must possess the F5 Certified Technology Specialist or Solutions Expert Level Certification. Seasoned industry professional with 3 -5 years of hands-on server load balancing experience in medium to large enterprise networks. 4 year of experience with network connectivity for physical and virtualized servers. 4 year of Experience installing and configuring network equipment such as routers, switches, firewalls, etc. 4 year of experience with the communication network using TCP/IP protocol. Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a daily basis. Must be able to obtain a Position of Trust designation Preferred Qualifications: Candidates with these skills will be given preferential consideration.
Passed VMWare Data Center Virtualization or End User Computing examination Passed Cisco CCNP Certification Prior hands on experience with Cisco networks Knowledge of networking protocols such Domain Name Server (DNS), Simple Network Management Protocol (SNMP) Knowledge of IP routing protocols and implementations