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Servicenow Architect or Lead Consultant
Posted 11 months ago
Full-time •United States
• 2+ years' experience in Architect role for Telecom Order Management.• Experience with ServiceNow OMT module and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.• Understanding of Agile way of working.
Preferred Qualifications
• OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment. Driving Product and CMDB modelling required to support Customer Order management and Service Order management.• You will be responsible for defining, design, developing and implementing Telecom technical Products within the Project• Experience in driving the technical product definition scope through the development lifecycle to provide early realization of the value of products and product features. • You will drive the prioritization of the developments, developing plans and roadmaps, using your skills in the domain, product management and stakeholder management.• Lead a multi-disciplinary team of people to design, develop, test, release and potentially operate, a technical product that will underpin a broad portfolio of Propositions.
