A technology services client of ours is looking for multiple ServiceNow ITSM Admin and Developer to join them on a Contract basis. These roles have high likely hood of being converted to FTE after the initial contract length. Here are more details about the role,
Role: ServiceNow ITSM Admin and DeveloperExperience: 10 - 15 YearsKey Skills: ServiceNow, ITSM, Python, JavaScriptLocation: PuneNotice Period: Immediate Only
Interview Mode: Face to Face
JOB DESCRIPTION:The ServiceNow administrator and developer will perform the necessary tasks to design and develop configurations and customizations for component discovery and will own the development tasks of the solution, based on integration of ServiceNow.The position requires working independently and closely with key client stakeholders and senior technology leaders.The individual will be responsible for corresponding technical designs, to ensure that the design is supported by the underlying vendor software.Responsibilities:Work as part of an agile team developing, designing and implementing new application modules, workflows, and catalog requestsBuild custom applications in ServiceNow by defining data tables, user interface and adding business logicIntegrate external data sources into ServiceNowMaintain business services and configuration item relationships in ServiceNowProvide ServiceNow configuration and customization assistance including, but notlimited to screen tailoring, workflow administration, report setup, data imports,LDAP integration, custom scripting and third-party software integrationsBuild custom dashboards based on custom application data models and external data sourcesCustomize and configure workflows and define notifications as part of custom workflows in applicationsImplement CMDB, import sets, Service Catalogs, create custom Uls for catalog items using UI Pages, UI Macros and Service Portal WidgetsImplement complex flows for Catalog Items using Workflows and Flow DesignerTest custom applications and publish/deploy to the concerned usersResponsible for data model changes and data-migrations for ServiceNow custom applications Dictate Ev Ev Heading 1Q Find vAssist in the evaluation and recommendation of application software packages, application integration and testing toolsParticipate in development of software user manuals and technical reportsPreferred Skill SetAgile certifications and/or experience leading Agile efforts, particularly as ScrumMasterServiceNow System Administrator CertificationExperience with ServiceNow advanced capabilities such as Virtual Agent, AgentIntelligence, Performance Analytics, Orchestration, ITOM, Discovery or ServiceMappingExperience supporting customers in a dynamic IT operations environmentCloud development experience Certified ServiceNow Implementation SpecialistQualifications:Bachelors' degree and a minimum of 10 years of directly related experience with at least 7 years of experience in ServiceNowSystem Integration experience using web services and other web-based technologies. such as XML, HTML, AJAX, CSS, HTTP, REST/SOAPFundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networksStrong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM, ITOM, Dashboards and Reports, Performance Analytics, Knowledge Base, SOAR, SecOps, etc.)Extensive knowledge and experience in the following:Using ServiceNow APIDeveloping custom ServiceNow applications and web-based applications Python, JavaScript or AngularJSApplication integration experience with Active Directory using methods such as LDAPSTesting web-based applications- both manual and automated.
If you are interested, share the updated resume to ravi.k@s3staff.com