Designing intuitive and user-friendly service catalog forms.Creating automated workflows using ServiceNow's Flow Designer.Demonstrated experience integrating apps/plugins with third-party systems.Developing Joiner, Mover, Leaver (JML) processes and enhancing the CMDB.Implement Citrix ITSM Service adapter is part of work.
Additionally, they would highly value candidates who exhibit the following attributes:
Proficiency in JavaScript, Scripting, and customization within the ServiceNow platform.Capability of enriching user experience through thoughtful UI/UX enhancements.Strong analytical skills for effective issue resolution and troubleshooting.Committed to thorough documentation and transparent communication.knowledge on Power BI