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KPMG Poland
GBS and ServiceNow Senior Project Manager (Principal Consultant) - Shared Services and Outsourcing Consulting
Posted 1 years ago
Full-time •Poland
Check our requirements:
A minimum of 7 years of experience working in the SSC/GBS/BPO sectorUnderstand ServiceNow assessment, design, and system implementation methodologies. Experience in at least one implementation of ServiceNow.A ServiceNow certificate validating proficiency with the system is highly desirable.Functional and technical knowledge and experience of ServiceNow, including workflows. Knowledge of another ticketing system (e.g., Jira, Remedy, Zendesk) is a plusProficiency in at least one business process, such as Finance, IT, HR, Global Supply Chain and Procurement, Master Data Management, FP&A, Banking, or Financial processesExperience creating user stories, documentation, business-system analysis, and gathering process and system requirementsExcellent communication skills and the ability to facilitate conversations with business stakeholders in project definition, business and functional requirements definition, design, and implementation sessions. Experience conducting workshops with Clients and guiding Clients toward solutionsBusiness English is a mustAvailability for international travel (minimum 50% of working time)Proficiency in the MS Office suite (PowerPoint, Excel, Visio)Higher education, preferably in Technology, Project management, Finance, Supply Chain, Procurement, or related fieldsKnowledge of additional foreign languages will be a plusIt would be nice to have experience creating GBS strategies, GBS targeting operational models, or implementing and optimizing Shared Services Centers
Discover the tasks that are waiting for you:
Engage in the entire project life cycle from requirements gathering to solution deployment of ServiceNow in SSC/GBS various departmentsProviding subject expert support for other team members in Finance, IT, HR, Global Supply Chain and Procurement, Master Data Management, FP&A, Banking or Financial processesDefining the scope and approach for project work and supervising project executionProvide functional and technical knowledge of ServiceNow capabilitiesAnalyze and implement measures to increase organizational efficiency through ServiceNow implementationWorking within the Client's ServiceNow project and technology teamsTranslate and simplify requirements for developers through user storiesFacilitate and lead meetings and workshops to drive understanding and solution development
Find out what we have for you:
Hybrid workFinancing of professional qualifications - we will support you in obtaining qualifications such as chartered accountant, tax advisor, ACCA, CIMA, CFA, CIAContinuous development - take advantage of funding for postgraduate studies, language courses, preparation and examinationsExtensive training package - benefit from Degreed and LinkedIn Learning platforms, technical training, and Microsoft certified training coursesBuddy support - your mentor will guide you through KPMGReferral programme - get an extra financial bonus for successfully recommending a friend for a jobMentoring programme - plan your career path consciouslyCafeteria package - choose the benefits that interest you, such as MultiSport card, cinema and theatre tickets, vouchers and discountsPrivate medical care, additional insurance and a wellbeing programme - take care of yourself and your familyParticipation in industry events - we will financially support the improvement of your skillsTrips and team-building events - we will organise and finance the building of team relationsDays off for volunteering - take advantage of 2 extra days off and a grant for charitable activitiesChristmas gifts or bonuses – we remember about the nice gestures
Get to know the team better
KPMG is a recognized leader in the Shared Services and Outsourcing Consulting marketplace. SSOC Team advises CEOs and CFOs of companies from the private and public sector in creating innovative solutions through centralisation, optimization, or process automation (robotics) creating shared service centres, centres of excellence or using outsourcing concept. SSOC Team supports CEOs at every stage of the transformation way to achieve Operational Excellence.
