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Tata Consultancy Services
ServiceNow Admin
Posted 1 years ago
Full-time •Noida, Uttar Pradesh, India
1Role**Service Now Admin2Required Technical Skill Set**Service Now Platform and ITIL
Desired Experience Range**6-8 Years5Location of Requirement Noida/Chennai
Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5) Service Now, ITIL,Integrations, APIs, Integration, Security and ComplianceGood-to-HaveAnalytical Skills, Team Work, Basic Project Mgmt
SNResponsibility of / Expectations from the Role 1Platform Management: Admins are expected to manage and maintain the ServiceNow platform, including user access, security settings, and overall platform configuration.2Configuration and Customization: Admins should be able to configure and customize the platform to meet the organization's needs, including creating workflows, forms, and reports.3Integration: Admins are expected to integrate the ServiceNow platform with other systems and applications, ensuring seamless data flow between them.4User Support: Admins should provide technical support to end users of the ServiceNow platform, helping them resolve issues and use the platform effectively.5Communication: Admins should communicate effectively with stakeholders, including users, developers, and management, to ensure that the ServiceNow platform meets the organization's needs and goals.
