Job Description: • Proven knowledge of one or more of the following modules within ServiceNow including HRSD, Employee Journey, Lifecycle events, Incident, Problem, Change, Service Catalogue, Self-Service, and SLA. • Experience in implementing Employee Centre Pro. • Experience in implementing Employee document management. • Experience of integrating ServiceNow with other systems via REST APIs, Scripted REST APIs, Mulesoft etc. • Excellent knowledge in ServiceNow scripting and Web Technologies (JavaScript, AJAX, CSS, Jelly, Angular JS, Bootstrap, XML, HTML). • Certified ServiceNow system administrator. • Certified Implementation Specialist – HRSD. • Experience with Jira / Confluence.

International Software Systems, Inc. (ISSI) stands as a prominent IT services provider in Greenbelt, Maryland. Our mission is to deliver exceptional solutions to a diverse range of clients, including Federal, State, Local, and Commercial organizations. With a remarkable history spanning 28 years, ISSI has made significant strides in the industry, establishing offices in California, Florida, and Dallas and offshore facilities in Hyderabad, India, to expand our global reach.

Client satisfaction is our paramount priority at ISSI. We take immense pride in being recognized as an Innovative, Strategic, Sustainable, and Insightful partner by our clients, rather than simply a vendor. Our guiding principle is elegantly simple "Customer First, Cheers Later!" 

As a minority-owned small business, we exemplify a commitment to diversity and inclusivity. Our dedication to quality and excellence is evident through our ISO 9001:2015 and 27001:2013 certifications, as well as our CMMI Level 3 certification, attesting to our adherence to industry-leading standards and best practices.

We efficiently cater to various governmental and commercial projects through GSA MAS Schedule, CMS-SPARC, Seaport-e, MD State CATS+, Prince George's CATS, WSSC CATS, CIO-SP3, ITSSC II, and other channels. Additionally, our Minority Business Enterprise (MBE) certifications in Maryland and Virginia solidify our standing as a trusted and reliable partner in the industry.

At ISSI, we thrive on building strong relationships with our clients, always aiming to surpass their expectations by providing innovative solutions that drive their success. We believe in staying ahead of the technological curve, enabling us to adapt and flourish in an ever-evolving IT landscape.


SNOWYCODE

ServiceNow HRSD