Company Description
Lexicon Networks is a cutting-edge global information technology solutions provider. We specialize in solving operational and organizational problems with creative software solutions. With a focus on integrity and pride in excellence, we provide Fortune 500 clients with innovative and efficient solutions.
Role Description
This is a full-time remote role for a Servicenow Product Lead at Lexicon Networks. As a Servicenow Product Lead, your responsibilities will include leading and managing the development and implementation of Servicenow solutions, collaborating with cross-functional teams, identifying and prioritizing requirements, troubleshooting and resolving issues, and ensuring the Servicenow platform meets the needs of the organization.
Qualifications
SME for service now ITSM and HRSDLead implementation and Optimize WorkflowsCollaborate with product owners on projects5-7 Years of experienceExperience leading and managing cross-functional teamsStrong knowledge of IT service management and best practicesExperience with ITIL and Agile methodologiesExcellent problem-solving and troubleshooting skillsStrong communication and interpersonal skillsAbility to work independently and remotelyKnowledge of other ITSM tools and platforms is a plus