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VBeyond Corporation
ServiceNow Developer
Posted 1 years ago
Full-time •Raleigh, NC
Position: ServiceNow Developer (OMT/FSM)Location: Richardson, TX / Raliegh, NC/ Tempe, AZ / Hartford, CT / Indianapolis, IN. Fulltime
Required Qualifications: • At least 4 years of experience in Information Technology. • Experience with ServiceNow OMT and ITSM (IT Service Management), and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment. • Understanding of Agile way of working. Preferred Qualifications: • 5+ years of hands-on technical design, development, and deployment experience with the ServiceNow platform. • Lead the development team members and provide technical mentorship. • Configuration/Customization of the Service Now system, including creating workflows and ServiceNow Catalog configuration. • Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service. • Performs integrations using Custom API/KAFKA/Integration Hub/TMF Open APIs and process automation using ServiceNow workflows covering Fallout and Jeopardy management. • Support E2E Testing/UAT and deployment to the higher environments and initial instance set-up or migration, if needed. • Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI,UI Builder and Configure Workflow • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests. • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. • Experience working with relational databases, domain separation. • Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA, Midserver.
