Role: ServiceNow Technical ArchitectLocation: London, UK (Hybrid)Type: Contract Position
Please find below Job Description:
ESSENTIAL SKILLS:
• A fundamental understanding of ServiceNow modules, CMDB and exposure to ITIL V4 concepts• Candidate should possess Good Communication & Client- interfacing skills. He should have crosscultural working experience and should be able to work with multinational clients independently• Work closely with business stakeholders, operational users, help them with ServiceNow processes andjourneys• Understand their current pain points, do quick demo’s of OOTB capabilities of ServiceNow and helpthem with better solutions to ease their way of working• Support UAT and user trainings• Enable users for ServiceNow adoption,• Business, IT Stakeholders & Vendor Management Skill• Understanding of Agile way of working – User Story, Sprint model• Analyze the problem faced by the customer, participates in discussions with customer stakeholders tounderstand the problem, gather further data as required from the customer to define and documentthe problem and requirements
PERSONAL:Besides the professional qualifications of the candidates, we place great importance in addition to various formspersonality profile. These include:• Ability to work as part of a cross-cultural team including flexibility to support multiple time zones whennecessary• Analytical Abilities, a goal-oriented work approach, high quality awareness, good team player• A high degree of initiative and flexibility