Job Description

Key Required Skills:

Application Portfolio Management, Enterprise Architecture, expert knowledge of ServiceNow.

Position Description:

• Lead discussions with business leaders to identify and prioritize enterprise-level business capabilities.

• Develop and maintain comprehensive inventories of business capabilities, data, processes, and technologies.

• Collaborate with stakeholders to document the organization's enterprise-wide business and technology landscape.

• Refine the enterprise business capability model and maturity optimization framework to support long-term strategic objectives.

• Contribute insights to the strategic planning process and provide guidance on the scope of strategic initiatives.

• Deliver key artifacts including Enterprise Capability Models, Capability Heatmaps, and Capability Roadmaps.

• Partner with solution architects to align current and future technologies with business capabilities.

• Provide leadership and support for initiatives aimed at enhancing enterprise-level business capabilities.

• Advocate for best practices in business architecture and drive standardization across the organization.

• Assess and prioritize proposed enterprise capabilities to optimize investments.

• All other duties as assigned or directed.

Skills Requirements:

Basic Qualifications

• Bachelor's Degree in Computer Science, Mathematics, Engineering, Business, or related field.

• 8+ years of senior-level analysis experience in business process analysis or business unit experience.

• 4+ years of experience with Application Portfolio Management.

• 4+ years of strategic thinking and system design architecture experience.

• 4+ years of experience conducting gap analysis.

• Proficiency in utilizing BPMN to create clear and visual representations of business processes.

• Expert-level experience with implementing design in ServiceNow.

Required Skills

• Recent experience in developing enterprise business capability maturity maps.

• Deep understanding of core business functions and processes across multiple business units.

• Ability to translate overarching business strategies into actionable business capabilities.

• Exceptional communication, presentation, negotiation, and collaboration skills.

• Proven ability to manage priorities, deliverables, and timelines at an enterprise level.

• Strong executive presence and ability to influence change at all levels of the organization.

• Innovative thinking and ability to propose transformative solutions.

• Excellent written communication skills.

Desired Skills

• Experience implementing ServiceNow and APM at a federal government agency.

• Ability to think creatively and propose innovative solutions to complex business challenges.

• Demonstrating your ability to lead initiatives, drive consensus, and inspire others to action will be highly valuable in this role.

• Any relevant certifications, training programs, or experiences that demonstrate your willingness to stay current in your field.