Skills Required

.• Ability to research and track industry trends and maintain knowledge of new technologies and processes, and research applicable Federal government technical policies or guidance affecting AMMP in order to advise AMMP team members and governance bodies. • Provide in-depth analysis and critical thinking when reviewing contractor technical design documentation to identify problems, potential gaps, or risks, and make recommendations that will influence positive decisions while ensuring compliance with contract requirements and standards. • Use technical expertise and the results of research to make recommendations to management in support of key decisions, establishing priorities, evaluating trade-off decisions, best practices and risks as related to the AMMP technologies and solutions. • Ability to analyze and monitor the integration of multiple systems from multiple vendors by validating assumptions, developing key insights and preparing periodic and ad-hoc reports, metrics and presentations for review by senior managers. • Work closely with people in the AMA support organizations that are responsible for critical areas such as security, data governance, privacy, and project management to ensure technical solutions comply with agency and federal standards. • Have the skills to participate in and contribute to planning, design, and testing events of the Alabama Medicaid Enterprise System (MES) in order to develop and maintain a thorough understanding of the vendor solutions to be implemented.

Skills Preferred

• Strong interpersonal skills to build team rapport • Excellent verbal and written communication skills • Ability to work independently with minimal direction from State or other team members • Ability to work under pressure / to a deadline • Strong analytical and critical thinking skills • Exceptional research and reporting skills

Experience Required

• 8 – 10 years total of practical technical experience in one or more of the following, AND the ability to research and obtain working knowledge of all the following:

o software or application development

o database design and administration

o integration and administration of large scale computer hardware systems

o datacenter or cloud operations

o network design and operations

o telecommunications circuits installation and operations

o IT Service Management

• 3 – 5 years of experience with large multi-vendor projects or teams

• 3 – 5 years of experience working with senior management and key stakeholders

• Excellent written and verbal communication skills to relate technical concepts to non-technical audiences

• Extensive knowledge of and experience using Microsoft 365 products

• Ability to deal with a dynamic environment and change.

• Ability to work with virtual / in-person teams, and work under pressure / to a deadline.

Experience Preferred

• Experience on a Medicaid or Major Health Care Payer Project • Experience providing technical support on an integration project similar in size and scope to AMMP • Effective analytic/diagnostic skills and strong critical thinking skills. • Knowledge of and experience using ServiceNow • Knowledge and experience with Azure