As a *Servicenow Developer and GenAI Architect*, you will drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities.
* Lead complex, multi-disciplinary projects acting as an SME to solve complex customer issues related to AI solutions.
* Provide technical advice and guidance to customers on how to best utilize ServiceNow technologies to achieve their business objectives.
*Qualifications*
* At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms. Preferred experience deploying GenAI solutions.
* 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms
* ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred
* Strong understanding of design patterns, integration patterns/practice, data modeling principles, and best practices
* Experience with microservices architecture
* Expertise in building and optimizing scalable back-end systems and APIs
* Strong experience with web frameworks like Flask and FastAPI
* Familiarity with asynchronous programming and frameworks (e.g., AsyncIO, Celery)
* Solid understanding of relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB, Snowflake, Databricks, Redis, ElasticSearch, etc.)
* Experience with containerization technologies (e.g., Docker, Kubernetes) and cloud infrastructure (Azure, AWS, GCP, etc.)
* Proficient understanding of version control tools (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines
* Excellent problem-solving skills with a focus on performance tuning, scalability, and security
* Strong communication and collaboration skills
* Knowledge of machine learning frameworks or data science is a big plus
*Responsibilities*
* As the *ServiceNow Developer Gen AI Architect*, you will develop and configure solutions on the ServiceNow platform while following industry best practices
* You will translate functional and technical requirements into implementation stories for system activation and enhancements
* You will be responsible to drive the development of highly scalable backend services that will impact AI related products
* Design, implement, and maintain efficient, reusable, and reliable Python code
* Architect and develop scalable, secure, and high-performance AI-driven software solutions
* Integrate ML/AI capabilities into the ServiceNow platform
* Help evolve the MLOps process our team follows
* Lead code reviews, mentor junior engineers, and enforce best practices in coding, design, and architecture
* Collaborate with cross-functional teams including product managers, ML engineers to build and deploy high-quality features
* Work with cloud platforms (Azure, Databricks, GCP, AWS, etc.)
* to develop and deploy cloud-based solutions
* Identify and resolve software defects through debugging and troubleshooting
* Continuously improve existing codebases to increase maintainability, performance, and scalability
* Drive the technical direction of key projects and ensure alignment with overall business goals
* Ensure system security and data protection principles are embedded in solutions
* Stay up to date with new tools, libraries, and trends in the Python and software development ecosystems
Job Type: Contract
Pay: $60.00 - $65.00 per hour
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: Remote