© Snowycode 2024. All rights reserved.
Back To All Jobs
Regal Professional Services
ServiceNow Engagement Manager
Posted 1 months ago
Contract •Texas
We are looking for an experienced *ServiceNow Engagement Manager* to lead successful ServiceNow implementations, guiding customers to maximize platform value and achieve their business objectives. This role involves overseeing the entire project lifecycle, ensuring alignment with customer goals, and managing effective collaboration between all stakeholders.
*How to Apply*
For inquiries or to submit your application, please email *gabrielborg@rpstalent.com*.
*Key Responsibilities*
_Program Management:_
* Lead ServiceNow projects from start to finish, adhering to scope, timeline, and budget requirements.
* Manage program governance, decision-making, and project schedules.
_Customer Success:_
* Serve as a trusted advisor and primary contact, guiding customers on their ServiceNow journey to achieve strategic business outcomes.
_Accelerating Time to Value:_
* Use program management expertise to expedite project execution, ensuring rapid results and team alignment.
_Risk Management:_
* Proactively identify and mitigate risks, tracking and resolving issues to maintain project momentum.
_Scope & Cost Management:_
* Manage project scope to prevent creep, align deliverables with business value, and maintain budget control.
_Team Leadership:_
* Foster a high-performing team by promoting efficiency and collaboration across all stakeholders.
_Knowledge Transfer & Project Closeout:_
* Ensure a seamless handover upon project completion, including knowledge transfer, operational transition, and customer control.
*Qualifications*
* Certified ScrumMaster (CSM), ITIL Foundation Certification, and PMP or PRINCE2 Certification.
* Proven expertise in ServiceNow Implementation Methodology and program management.
* Extensive experience in ServiceNow projects, with a deep understanding of ServiceNow solutions.
* Strong leadership, communication, and risk management skills.
* Proficiency in managing complex, outcome-focused projects.
* Ability to build trust and maintain strong customer and stakeholder relationships.
*Benefits*
* Competitive salary and performance-based bonuses
* Comprehensive health and wellness benefits
* Opportunities for professional development and growth
* Flexible work environment
Job Type: Contract
Pay: $60.00 per hour
Compensation Package:
* Performance bonus
Experience:
* ServiceNow: 4 years (Preferred)
* Leadership: 4 years (Preferred)
* Communication skills: 4 years (Preferred)
* Risk management: 4 years (Preferred)
License/Certification:
* Certified Scrum Master (Preferred)
* ITIL Certification (Preferred)
* PMP (Preferred)
* PRINCE2 Certification (Preferred)
Location:
* Texas (Required)
Work Location: Remote
Regal Professional Services
