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Swarky Solutions Corporation
Project Manager: ITSM in ServiceNow
Posted 26 days ago
Full-time •Minneapolis, MN
Location: Minneapolis, MN (5 days a week onsite)
Local candidates only
Green Card holders or US Citizens only
W2 only position
6 months with room for extension
Start: December
Must Have:
Bachelor's Degree
ServiceNow
Infra Service Desk experience
(ITSM) in ServiceNow
We are currently using JIRA, it isn't working out. This is a big change for us. Infra team has approval to implement ServiceNow. We are going with MSP to implement it we want to make sure we have a PM on our time to manage change management, finances, keep people on track. Haven't started the implementation yet, we want to get a PM in place before it starts. Current team, we have people on the IT infra service desk side that is working with them. These people will be configuring and support the help desk area. This will be opened up to the whole business because everyone in the org will use it to submit tickets. There is some level of scope laid out to get the funding request, but this person will have to look at that to make sure we are all aligned, requirements gathering, get on the same timelines, etc.
Duration: should be about 6 months, but there should be room for extension as we add more models on ServiceNow. Right now we are just implementing ServiceNow for Service Desk. Will be run more waterfall, Agile experience doesn't hurt as our other product teams are moving in that direction.
Job Type: Full-time
Pay: Up to $80.00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Compensation Package:
* Hourly pay
Schedule:
* Day shift
Application Question(s):
* Are you a Green Card holder or a US Citizen?
* Are you open to a W2 position?
* Do you have ServiceNow and Infra Service Desk experience
Work Location: On the road
Swarky Solutions Corporation
