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Cognizioni IT Solutions LLC
ServiceNow Developer
Posted 1 days ago
Contract •East Texas, PA
*Role : ServiceNow Developer*
*Location: Dallas, TX*
*Duration : 12 Months/Contract*
*Job Description:*
MUST HAVE: *ServiceNow Developer with expertise in AIOps, IT Service Management (ITSM), Event Management Pipeline, and Big Panda integration.*
Client is seeking a skilled *ServiceNow Developer with expertise in AIOps, IT Service Management (ITSM), Event Management Pipeline, and Big Panda integration*. The ideal candidate will have a strong background in developing and implementing ServiceNow solutions that enhance IT operations and service delivery.
*Key Responsibilities:*
• Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations.
• Collaborate with IT and business stakeholders to gather requirements and translate them into technical specifications.
• Develop and maintain AIOps solutions within ServiceNow to enhance IT operations and automate incident response.
• Implement and manage ITSM processes, including Incident, Problem, Change, and Service Request Management.
• Configure and optimize the Event Management Pipeline to ensure efficient event correlation and incident management.
• Integrate Big Panda with ServiceNow to enhance event management and monitoring capabilities.
• Perform system administration tasks, including user management, access control, and system upgrades.
• Troubleshoot and resolve technical issues related to ServiceNow applications and integrations.
• Provide technical guidance and support to end-users and other team members.
• Stay up-to-date with the latest ServiceNow features, best practices, and industry trends.
*Qualifications:*
• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a ServiceNow Developer.
• Strong knowledge of ServiceNow platform capabilities and architecture.
• Experience with AIOps, ITSM, and Event Management Pipeline within ServiceNow.
• Proficiency in integrating Big Panda with ServiceNow.
• Solid understanding of ITIL processes and best practices.
• Strong programming skills in JavaScript, HTML, CSS, and other relevant languages.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus
Job Type: Contract
Pay: $110,529.00 - $116,895.00 per year
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Commute:
* East Texas, PA 18046 (Preferred)
Ability to Relocate:
* East Texas, PA 18046: Relocate before starting work (Preferred)
Work Location: In person
Cognizioni IT Solutions LLC
