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Deloitte
ServiceNow HRSD Solution Lead Specialist
Posted 1 months ago
Other •United States
ServiceNow HRSD Solution Lead Specialist
The USTT Digital and Analytics team implements core, firmwide Talent applications leveraged to support key Talent strategies and processes. As Talent identifies opportunities to transform the way we deliver services, technology solutions will need to be implemented or updated to provide an enhanced experience to our professionals and to drive operational efficiency and effectiveness improvements across Talent.
We’re looking for a seasoned ServiceNow HRSD Solution Lead Specialist to support the Digital & Analytics team with the management of ServiceNow HRSD processes. This individual will need to demonstrate strong technology operations management, solution design, product backlog management, and leadership skills to coordinate across multiple groups including Talent Stakeholders, Consulting, and Technology, to govern and deliver system enhancements, releases, and upcoming projects.
Recruiting for this role ends on November 21st, 2024.
Work you’ll do:
As a Solution Lead for our ServiceNow HRSD team, you will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our clients HR operations and help them drive business results.
In this role you will be responsible for:
Supporting ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities
Providing hands-on Project Management to ensure deadlines are met and key deliverables are always accurate
Working with both functional and technical teams through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
Coordinate across Talent, Technology, and Consulting teams to ensure project deliverables are on track and escalate issues as appropriate to be able to mitigate any risk
Recommend optimizations and improvements to existing solutions based on feedback from Talent stakeholders
Systematically tracking, documenting and communicating business requirements to the ServiceNow development team
Managing design of enhancements including establishing key milestones, finalizing scope and high-level architecture
Supporting the iterative configuration of ServiceNow HRSD, engage stakeholders to conduct reviews through joint design sessions
Perform other role-related duties as assigned
Qualifications:
Required
Bachelor's Degree
Minimum of 6 years of experience in hands on ServiceNow functional experience, of which, a minimum of 2 years focused on the delivery and implementation of at least one ServiceNow HRSD core module and ongoing maintenance of the application
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Ability to travel 0-5%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Experience designing and/or implementing ServiceNow products/tools
Experience working with multiple stakeholder groups
Operational experience with the ServiceNow Platform
Knowledge of HR functions, processes, and best practices
Experience in Project Management
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600 - $163,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire; EA_TALENT_ExpHire
Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 202547
Deloitte
