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BDO
ServiceNow Developer
Posted 5 days ago
Full-time •Oak Brook, IL
Job Summary:
As a leading mid-market IT services solution provider, BDO Digital is seeking individuals to join the ServiceNow practice to complement its portfolio of service offerings.
The ServiceNow Developer will be responsible for developing, configuring, and customizing ServiceNow deployments and modules. This role requires a strong understanding of ServiceNow platform capabilities and the ability to deliver solutions that enhance our IT service management processes.
Job Duties:
Develops and customizes ServiceNow applications and services, including workflows, forms, and user interfaces, to meet business requirements
Designs and implements integrations between ServiceNow and other enterprise systems using APIs and other integration tools
Writes and maintains client scripts, business rules, UI policies, and other custom scripts to enhance functionality and user experience
Conducts unit testing and support user acceptance testing to ensure the quality and functionality of developed solutions
Creates and maintains detailed technical documentation for developed solutions and customizations
Provides ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing enhancements as needed
Works closely with IT teams, business stakeholders, and other developers to gather requirements and deliver solutions that align with business goals
Communicates with clients in a highly professional and timely manner
Other duties as required
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills, and Abilities:
Education
High School Diploma or GED, required
Bachelor’s degree in Computer Science, Information Technology, preferred
Experience
Three (3) or more years of experience in ServiceNow development and customization, required
Four (4) or more years working in conjunction with off-shore teams to deliver solutions, preferred
Experience in large complex ERP deployment, preferred
Experience working in a consulting environment, preferred
License/Certification:
ServiceNow Certified System Administrator and Certified Implementation Specialist, preferred
ITIL
Software
Experience with ServiceNow modules, ITSM, ITOM, PM, HRSD, CSM, SecOps, required
Experience with ticketing systems and remote management tools, required
Four (4) or more years of experience in JavaScript, HTML, CSS, and ServiceNow scripting, required Four (4) or more years of experience in JavaScript, HTML, CSS, and ServiceNow scripting, preferred
Languages:
N/A
Other Knowledge, Skills, & Abilities
Excellent communication skills, professionalism, positive attitude, and desire to learn
Strong understanding of ITIL processes
Ability to effectively work both with a team and independently
Excellent analysis and problem-solving skill
Motivates team members and maintains a positive attitude/approach
Ability to react quickly, decisively, and deliberately in high-stress, high-impact situations
Ability to triage problems, design and identify solutions and appropriately escalate issues in fast-paced environment
Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
Capable of successfully multi-tasking while working independently or within a team environment
Capable of working well under pressure while dealing with unexpected problems in a professional manner
Ability to communicate technical issues with non-technical people
Possesses good work habits, a strong work ethic, and be able to adhere to company work hours, policies, and standard business etiquette
Keyword: ERP, ServiceNow, ITSM, ITIL, IT Service Management, ITOM, PM, ITAM, HRSD, CSM, Integration, GRC, SECOPS
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $70,000 - $125,000
Maryland Range: $70,000 - $125,000
NYC/Long Island/Westchester Range: $70,000 - $125,000
Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
Welcoming diverse perspectives and understanding the experience of our professionals and clients
Empowering team members to explore their full potential
Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
Focus on resilience and sustainability to positively impact our people, clients, and communities
BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!
*Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
Click here to find out more!
BDO
