Description:
The Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.
Preferred qualifications:
ServiceNow Certifications: Certified Technical Architect (CTA) or the minimum certification requirements to qualify for CTA Program which include:
Certified System Administrator Certification (CSA)
Certified Application Developer (CAD)
Any two Certified Implementation Specialist (CIS) disciplines (ServiceNow may require specific CIS certification based on customer/account specific outcomes)
12+ years progressive experience as part of a professional services organization; or equivalent education/experience
Consulting experience
Creativity and comfort with running programs independently within a "startup paced" environment
Success driving complex issues through analysis and resolution
Ability to relay complex information to diverse set of audiences, both technical and non-technical
Develop relationships with customer, squad, and ServiceNow partners to deliver exceptional customer success
Large program experience leading architecture and design
Enterprise architecture experience
Cloud application technology experience
Experience working with the US Public Sector / Government
Ability to gain government clearance
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