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Infor
Solution Architect (ServiceNow)
Posted 16 days ago
Full-time •Remote
General information
Country
United States
City
Remote Location
Job ID
42324
Department
Information Technology
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote
Description & Requirements
Infor is looking for a ServiceNow Solution Architect who will play a pivotal role in building and realizing the Infor Vision and building Strategy of the ServiceNow platform, aligning solution for the business objectives across multiple business functions such as Customer Support, Cloud Operations, Managed Services, and more. The ideal candidate will be customer centric, driven by a commitment to value deliveries, embody the spirit of principled entrepreneurship, and be energized by the prospect of making significant contributions that drive transformative change within the enterprise to create long term growth.
A Day in The Life Typically Includes:
Architect, evangelize scalable solutions for the ServiceNow platform and ecosystem.
Collaborate with key business stakeholders and provide platform leadership, guidance to teams working on the ServiceNow ecosystem.
Apply and seek knowledge of the ServiceNow platform to contribute to the product roadmap bringing value to the business objectives.
Build the ServiceNow architecture model and contribute towards enterprise architecture aligning with business processes, system and data.
Integrate ServiceNow with other business systems ensuring enterprise-wide data security and integrity in accordance with Infor’s data governance policies.
Offer strategic guidance on platform ecosystem, data stewardship, and business processes, including decisions on whether to buy, build, or configure.
Prioritize the use of out-of-the-box features with minimal customizations to maximize platform utility.
Engage with ServiceNow as a partner to bring forward Infor business priorities into their roadmap and showcase upcoming Salesforce features that would bring value to Infor.
Basic Qualifications:
Experience with ServiceNow, notably CSM and ITSM modules.
Experience integrating ServiceNow with diverse systems through middleware, third-party applications, and APIs.
Environment management, release management, and deployment strategies.
Security protocols, data governance, and agile methodologies.
Experience building solution proposals for complex business challenges.
Preferred Qualifications:
Certified Technical Architect or Certified Master Architect preferred.
Salesforce, Microsoft, AWS, Gainsight and ServiceNow cloud platforms.
Remote (Dallas, TX; St. Paul, MN; and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf
Infor
