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Marathon TS
ServiceNow Business Analyst
Posted 10 hours ago
Full-time, Contract •Remote
We are looking for a ServiceNow Business Analyst who is excited to grow with us on an Agile team supporting a variety of applications for the Department of Homeland Security.
*What You’ll Do*
· Participates in the development of functional business requirements and helps users assess relative priorities for both business process and technology solutions.
· Understands business processes and priorities. Evaluates alternative business process and technology solutions and participates in making technology recommendations to enhance business operations.
· Develops business and system requirements, functional designs, process flows, and test plans.
· Conducts system testing and facilitates user acceptance testing.
· Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups.
· Develops working knowledge of the client’s industry and uses this information to support continuous improvement initiatives.
· Interfaces with the application development team to validate test results for new applications verifying that they meet the requirements of their business group.
*Qualifications:*
· Current DHS EOD preferred/Ability to receive DHS EOD Required.
· US Citizenship required.
· Bachelor’s Degree
· 3+ years of business analysis experience
· Must possess strong verbal and written communication experience.
· Ability to work in a high-speed delivery focused environment.
· Ability to work in a fully remote environment and maintain delivery tempo.
· Experience working on an Agile team.
· Experience with Jira and user story creation.
· Possess a ServiceNow Certification
· Ability to understand business processes and translate into technical specifications.
· Solid problem solving and analytical skills.
· Client‐focused approach with outstanding interpersonal skills
· Working knowledge of system development life cycle concepts
Job Types: Full-time, Contract
Pay: $65,000.00 - $75,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Application Question(s):
* Do you have a ServiceNow Certification?
Education:
* Bachelor's (Preferred)
Experience:
* Business analysis: 3 years (Required)
* ServiceNow: 2 years (Required)
Security clearance:
* Confidential (Preferred)
Work Location: Remote
Marathon TS
