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World Wide Technology Holding, LLC
Sr ServiceNow Developer (Active Secret Clearance Required)
Posted 2 months ago
Full-time •St. Louis, MO
QUALIFICATIONS:
Bachelor's degree in computer science or engineering or equivalent work experience
Expert level knowledge of an ITSM and CMDB tool set, e.g. ServiceNow in an On-Premise deployment model
Current knowledge of ITSMsystems design, devops and infrastructure as code principles, Linux, Windows, Azure, etc
Clearance Requirements:
Secret with the ability to obtain a Top Secret
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/government-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Preferred locations: MO, FL, NC, TX, AZ, IL, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC
Requirements:
Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join the Government Services team?
Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems.
Location: Remote
What will you be doing?
World Wide Technology, LLC has an opportunity available for a Sr. ServiceNow Developer to support our Government Services team. This position will focus on AWS Architecture and support within a customer's environment.
RESPONSIBILITIES:
Experience in all phases of the System Engineering and SDLC (Agile) including Requirements gathering, Design, Development, Testing and Deployment.
Collaborate openly and frankly with all internal and external partners, such as Government Engineers, Contractor Engineers, Contractor Operations staff, Management, and 3rd party vendors
Work independently, help others and ask for help without hesitation
Ensure timely delivery of all Engineering Service Requests and Change Requests, removing any obstacles to completing work as scheduled
Perform risk analysis of each Engineering Service Request and Change Request, and inform all stakeholders of the applicable risks
In coordination with Government partners, prioritize workload
Leverage the ITSM ServiceNow tool set to automate facets of the environment, including tier zero support/user self-service, improving workflows, etc. in coordination with DevOps Engineers
Work closely with the Enterprise Service Desk and the DevOps team to reduce or minimize ticket occurrences, through self-created automations and application enhancements
Administrate full ITSM stack in an on-premise deployment, from end to end (create users, groups, change permissions, create queues, etc.)
Continually enhance the performance of the Engineering team, through continual process improvement, automation, full utilization of existing tool sets, and recommendations for new tool
World Wide Technology Holding, LLC
