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V-Soft Consulting Group, Inc.
JIRA and ServiceNow Administrator
Posted 4 months ago
Contract •Providence, RI
Primary Location: Providence, Rhode IslandHybrid PositionV-Soft Consulting is currently hiring for a JIRA and ServiceNow Administrator for our premier client in Providence, Rhode Island.What You’ll NeedTechnical Requirements and Certifications »Certification in Jira Administration.Education And Experience »Proven experience as a Jira Administrator with a strong understanding of Jira and Service Now configuration, customization, and best practices.Experience with using Jira Software for project and portfolio management.Experience with Atlassian products (Confluence, Bitbucket) and integrations.Experience with database management, JQL and SQL.Experience with Jira and Service Now development, including scripting and creating plugins.Knowledge, Skills And Abilities »Strong problem-solving skills and the ability to work independently and in a team environment.Excellent communication and interpersonal skills.What You’ll DoJob Responsibilities:AdministrationManage Jira Premium Cloud instances and recommend options to optimize and secure workflows and permissions to allow for disparate teams to use Jira and Confluence in a manner that best suits their team.Configure, build out and manage workflows, projects, schemas, and screen schemes that utilize Atlassian best practices to meet business and stakeholder needs.Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.Work with ServiceNow developer to configure integrations and reports between Jira and ServiceNow.Build new Jira projects, and author workflows based on user requirements.Setup integration between Atlassian and other productivity, developer, and analytics tools.Manage all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add-ons, and integrations.Construct custom reports and dashboards using various filter types in JIRA.Manage the Confluence environment and create spaces, pages, page templates as necessary.Configure JIRA and provide guidance to lean-Agile teams to include customizable workflows, team performance reports, integration with development and CI tools.Perform application and system administration tasks.Test new versions of the tools and plug-ins to ensure compatibility.Project ManagementInteract with technical and project teams.Recommend and manage licenses for the Atlassian suite products and add-ons.Responsible for administration, maintenance, upgrades, enhancements to JIRA, Confluence and integrations with other tools and plugins.Ensure system availability of all Atlassian tools based on defined SLAs.Support for s/w deployment and maintenance projects.Implement cross-functional department workflows to maintain the highest level of quality.Responsible for all features of the Atlassian suite of applications for the organization.Interested?Qualified candidates should send their resumes to kjain@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
