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BetaNXT
ServiceNow Administrator
Posted 4 months ago
Full-time •Bengaluru, Karnataka, India
Professional
Bengaluru, Karnataka, IN
Requisition ID: 1401
BetaNXT
BetaNXT is the next wave in wealth management technology and outsourcing solutions. Combining industry expertise with the power of our proven BETA, Maxit, and Mediant businesses, we are focused on solving our customers most demanding integration challenges with flexible, efficient, connected solutions that anticipate their changing needs. Our comprehensive approach reduces enterprise cost, streamlines operations processes, increases advisor productivity, and enhances the investor experience. Together with BetaNXT, wealth management firms are transforming their platforms into differentiating assets that enable enterprise scale and stimulate commercial growth.
Years of Experience: 2-5 Years
ServiceNow Administrator
Responsibilities
Administer and configure the ServiceNow platform, including modules for Incident, Problem, Change Management and CMDBManage the Configuration Management Database (CMDB), ensuring alignment with the Common Service Data Model (CSDM)Collaborate with stakeholders to define business requirements and translate them into ServiceNow solutionsManage user access, roles, and permissions to ensure data security and integrityMonitor and maintain the health and performance of the ServiceNow environmentPerform regular server maintenance tasks such as applying upgrades and patchesRecommend best-practice solutions to established business processesAssist in design and implementation and support of third-party integrations with ServiceNowDocument and record every aspect of ServiceNow changes and implementationPlan, track, and schedule software upgrades and enhancementsTroubleshoot problems within the ServiceNow platform and resolve issuesDevelop good working relationships with other employees across the organization
Requirements
Proven experience as a ServiceNow Administrator with a strong understanding of the ServiceNow platformUnderstanding of ITIL processes and their implementation in ServiceNowExperience in maintaining a CMDB, aligned with CSDMExperience with ServiceNow integration methodsKnowledge of the software development lifecycleExperience with Agile and Scrum development methodologiesAbility to learn quickly and work independently or as part of a teamStrong soft skills, including attention to detail, problem-solving and communication skillsServiceNow certifications are a plus
