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The Walt Disney Company
Staff Software Engineer, ServiceNow
Posted 10 months ago
Full-time •Orlando, FL
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences — and we’re constantly looking for outstanding ways to improve these exciting experiences.
The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. We are responsible for the products and platforms that support Disney’s corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Staff Software Engineer, with a deep understanding of ServiceNow, to ensure that we are building the outstanding products and continuously maintaining and enhancing existing products to improve what differentiates us from others.
What You Will Do
Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debuggingManage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycleDesign the component tasks of software development projects, and conceive and set technical architectural directionAct as a peer group leader to and help train staff on Software Engineering standards and processes – serving as an escalation point for difficult problems and sophisticated inquiries
Required Qualifications & Skills
7+ years experience in a Software Engineering type roleValidated experience developing solutions on the ServiceNow platform, including Service Portals & Employee Service Center – preferably with multi-language and multi-region supportAbility to develop, create, and test server-side with advanced JavaScript, Unix Shell, and Windows PowerShell scriptsDemonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API FrameworkKnowledge of ITIL v3 or later and ITSM standard methodologiesExperience working in an outsourced IT environment and building strong collaborative vendor relationshipsExperience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycleEffective communication, writing, collaboration, and executive presentation skills – with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomesBachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Preferred Qualifications
Master’s degree in a related disciplineExperience within ServiceNow HR Service DeliveryExperience with the following platforms: SAP, Workday, SuccessFactors
