Job Title: ServiceNow Developer
Experience : 3 to 6 years
Location: Chennai / Hyderabad
Notice Period : Immediate to 90 days
Job Type: Full-time
Job Description:As a ServiceNow Developer, you will be responsible for developing and implementing comprehensive HR Service Delivery (HRSD) processes in ServiceNow. Your key responsibilities will include:End-to-End HRSD Process Development: Design and implement HR case management workflows such as onboarding, offboarding, employee lifecycle management, and HR Employee Service Center (ESC) portals. This includes customizing Centers of Excellence (COE) and HR taxonomy.HR Service Catalog and Case Management: Configure HR service catalog items, develop HR templates, manage knowledge articles, and set up HR case routing rules to ensure efficient case management.Service Level Agreements (SLAs) and Performance Analytics: Implement and optimize SLAs within ServiceNow. Develop and use performance analytics to monitor and improve HR service delivery. System Integration: Integrate HRSD processes with external HR systems and databases using ServiceNow APIs and integration tools.
We are looking for candidates who can join immediately or within 90 days. If you have a passion for HRSD process optimization and meet the experience requirements, we would love to hear from you