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Northwest Talent Solutions
Software Architect (ServiceNow)
Posted 4 months ago
Full-time •Lisbon, Lisbon, Portugal
Northwest Talent Solutions is a leader in the Technology recruitment industry currently working an esteemed Technology client in the Lisbon, Portugal area.
With a startup spirit and 115,000+ curious and courageous minds, our client has the expertise to go deep with the world's biggest brands and Our client dreams in digital, dares, and reinvents the ways companies work to make an impact far bigger than just their bottom lines. In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Team.
Role Description:
Provides technical leadership to the team.Creates and maintains a detailed view of the existing architecture.Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document.Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture.Ensures technical governance process and policies are being adhered to. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.Creates and maintains a detailed view of integrations.Creates and maintains a Technical Implementation Roadmap.Resolves technical escalations, including responding to defects.Participates in process workshops.Works closely with client enterprise architecture team and client ServiceNow Teams.Periodically Reviews Configuration to ensure Platform health.Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan.Reviews design and code per sprint to ensure quality.Provides firsthand assistance with the detailed design and implementation approach of selected projects.Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.Assists in migrating configuration across instances.Support COE in continuous development of training paths for professional advancement.Contribute to ongoing definition of best development and solution practices.Lead training workshops to spread experiences gained across the practice.
Minimum Qualifications:
Certified System Administrator (CSA) plus one Mainline certification (CSM / HRSD/ITSM/GRC etc.)Excellent communication Skills for client facing roles.Direct Experience on ProjectsIT Graduate
Preferred Qualifications/ Skills:
B. Tech / MCA / M.Tech / BSc (Computer) / B.E.
