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The Cloud People
ServiceNow IRM Consultant: Junior/Mid-Level
Posted 10 months ago
Full-time •Amsterdam, North Holland, Netherlands
The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. In support of our successful approach to IRM excellence, we are looking for a ServiceNow IRM Consultant to join our team in The Benelux. Working location will be our brand new office in Amsterdam.Responsibilities:- Lead and facilitate functional design workshops.- Create robust design specifications based on out-of-the-box functionality and customer requirements.- Design and develop ServiceNow solutions, ensuring alignment with industry best practices.- Engage with clients to understand technical needs and validate requirements.- Proactively propose creative solutions to overcome business challenges and technical roadblocks.- Collaborate with Pre-Sales and Delivery teams to support client presentations, workshops, and proof-of-concept designs.- Execute hands-on technical delivery of ServiceNow solutions, encompassing design, development, testing, and implementation.- Contribute to the development and growth of services offered by The Cloud People.- Provide mentorship and coaching to colleagues, sharing best practices and knowledge.- Effectively communicate technical information to both technical and non-technical audiences.- Write clear and concise documentation at various levels.Qualifications & Skills:- 2+ years of ServiceNow project implementation experience.- Proven ability to lead and participate in customer-facing workshops.- Strong understanding of ServiceNow platform functionality, development, and best practices.- Hold the ServiceNow Certifications. The ServiceNow Certified System Administrator (CSA) certification as a fundamental requirement (must-have).- Proficient in HTML, CSS, and scripting languages like JavaScript.- Familiarity with web services (REST, SOAP), XML, JSON, and relational databases (MySQL).- Experience with Agile and Scrum development methodologies.- Proficiency in English is essential. Bonus points for those fluent in Dutch and/or French.
Bonus:- ServiceNow IRM implementation experience.- Understanding of IRM business domain and ability to translate it into practical ServiceNow solutions.- One or more of the following certifications: CIS - Risk and Compliance, CIS - Third-Party Risk Management.- React and AngularJS experience is big plus.
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